Successfully implementing an LMS system is a big accomplishment that takes time and careful planning. It’s helpful when an LMS implementation goes smoothly, but it’s not the end of the road for companies initiating eLearning -- it’s just the beginning. Without consistent dedication and management, your LMS won’t succeed no matter how well your implementation goes.
Why LMS Systems Need Ongoing Management
Proper management after implementation will help companies streamline corporate training, centralize online learning, improve their bottom line, and realize higher retention rates.¹
Here are four ways you can maintain your LMS system and ensure its efficacy after a successful implementation.
- Provide ongoing LMS training -- While the right LMS will be user-friendly, not all employees will know how to log into an LMS system and make full use of its features. It may take some training to get these individuals excited about the LMS and regularly using it.
Once current workers are trained in the basic usage of the system, it’s important to provide LMS training for incoming employees. This is especially helpful for high-turnover companies, such as call centers, that consistently have new hires coming in.
- Reach out to your LMS provider -- If you are having a technical problem with your LMS system after implementation, you will naturally contact your system provider with questions. Keep in mind that your LMS system’s customer support team can also attend to other needs like helping integrate new systems to your LMS.
While LMS features such as Learning Tools Interoperability (LTI) can make integrating new systems easier, it can still be necessary to work with your LMS system provider when making big changes that will affect the eLearning system or how users interact with it.
Continually refresh content -- Even a best-in-class corporate L&D program won’t be as effective as it could be if training content isn’t refreshed on a regular basis. This is critical for keeping training up to date with best practices, new technology, business processes, etc.
Adding updated content to your LMS also ensures that employees always have professional development opportunities tailored to their specific roles and possess the skills they need to carry out job functions competently and help the company reach its goals.
Assess your LMS -- One of the best ways to maintain an effective LMS system after implementation is to get feedback on the quality of learning encounters it is giving your employees. This will tell you what is and isn’t working with the learning management system and give you direction about how to improve things.
To gather feedback, conduct polls and create forums using social learning features. Once you have valuable feedback, use it to ensure that your LMS system is being utilized properly, integrating well with other systems, providing good user experiences, and delivering helpful training.
Stay On Top of LMS Maintenance to Optimize eLearning
Maintaining a learning management system after implementation protects your company’s training investment by optimizing eLearning and helping employees get all they can from the online platform. Learn how to successfully launch an LMS system in 4 Steps to Prepare for Your LMS Implementation.
References:Better Buys. How can an LMS improve my bottom line? https://www.betterbuys.com/lms/top-benefits/.