The TOPYX platform enables companies selling and servicing products to be more effective. Train sales on products, programsandprocesses to close more deals. Train service to be more effective at addressing customer questions and issues.
Challenges faced in sales and service training
Time to onboard a new employee with supervisor training is slow and expensive.
Ineffective Sales Representatives
Product knowledge is inconsistent and reps aren't solving customer problems quickly enough.
High performing organizations have their staff aligned to brand identity and messaging
Difficulty analyzing what impact training and knowledge is having on sales and customer service.
Results of implementing an online learning platform
Efficient Employee Training
Training can be done online prior to starting in-store from any device, reducing human training time.
Rich and Effective Content
Product knowledge can be retested and review. New products can be launched and disseminated quickly.
Employees Invest into your brand
Better trained, more knowledgeable staff able to provide high levels ofservice to customers.
Close Knowledge Gaps
Increased visibility of metrics help report on knowledge gaps and the effectiveness of training.
"I needed a solution for sales and service to quickly get training on processes, products and messaging. I implemented the TOPYX learning platform with the help of their dedicated team it was very straightforward. I was able to quickly get the sales reps trained in the new branding messages, and new products we had launched. It really helped them close more deals. The service team also received some much needed training and now they are able to answer customer questions and issues twice as fast. It’s been a fantastic tool for the business I would highly recommend anyone use the TOPYX platform. "
TOPYX LMS FEATURES
TOPYX LMS has been recognized by a number of prestigious organizations, including Gartner, Brandon Hall Group, Capterra, CLO Magazine, and Inc. Magazine.