Sales and Service Training

The TOPYX platform enables companies selling and servicing products to be more effective. Train sales on products, programs and processes to close more deals. Train service to be more effective at addressing customer questions and issues.

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Challenges faced in sales and service training

Poor Onboarding

Time to onboard a new employee with supervisor training is slow and expensive.

Ineffective Sales Representatives

Product knowledge is inconsistent and reps aren't solving customer problems quickly enough.

Brand Identity

High performing organizations have their staff aligned to brand identity and messaging

Metric Visibility

Difficulty analyzing what impact training and knowledge is having on sales and customer service.

Results of implementing an online learning platform

Efficient Employee Training

Training can be done online prior to starting in-store from any device, reducing human training time.

Rich and Effective Content

Product knowledge can be retested and review. New products can be launched and disseminated quickly.

Employees Invest into your brand

Better trained, more knowledgeable staff able to provide high levels ofservice to customers.

Close Knowledge Gaps

Increased visibility of metrics help report on knowledge gaps and the effectiveness of training.

TOPYX LMS FEATURES

TOPYX LMS has been recognized by a number of prestigious organizations, including Gartner, Brandon Hall Group, Capterra, CLO Magazine, and Inc. Magazine.